Roaming charges can be a pain. You get back home after a successful business trip abroad then you receive your monthly mobile phone bill and surprise! You used a fortune. Some research has shown that many companies use more than $20 million on roaming charges every year.
With the rise of 4G and the expected 5G, roaming fees will continue going up and become a real challenge for companies of all sizes. Faster download speeds also mean that your bill will add up just as fast.
What can you do?
An analysis is key and businesses must keep a close eye on their billing and usage patterns to curb wastage and this is not easy.
However, asking the right questions is the only way to control roaming charges:
Will my data still be in use if I travel out of the zone that I selected when buying the package? With this information, you will know the appropriate data package to buy depending on the time you’ll spend on travel.
Can I use my iPad? The ESY International SIM card is just like your normal SIM card and can be used in different devices as long as they are not locked to your other service provider. If your gadget is network locked to the provider, you have to unlock it or buy an unlocked device.
Are roaming costs originating from data or voice usage? As you already know, this can have a huge difference. Understanding where the charges are coming from is important to plan policies that alter behaviors.
Why are some groups in your organization generating high roaming charges? Educate your employees on how to properly use the devices during roaming to cut charges.
Are roaming charges coming from users running a certain application or those with a particular job function? Some positions in your company can be prone to generating enormous roaming fees. If these fees are down to using a specific application, find an alternative that is less costly.
What is the total consumption by month for every user? This is an essential question that keeps you on top of things.
What is the average consumption per month, this will help you isolate the ones that are off the bell curve.
Keeping roaming charges under control will be crucial in the coming months and the answers to these questions will help you do just that.